Terms & Conditions

Welcome to Slouq! Before using our website or purchasing our hair care products, please read and understand the following Terms & Conditions, as they govern your use of our platform and outline the terms of any transactions made with Slouq.

  1. Acceptance of Terms:

By accessing our website, making a purchase, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

  1. Product Information and Disclaimer:

While we make every effort to provide accurate and up-to-date information about our products, we cannot guarantee that all information is error-free. The content on our website is for informational purposes only and should not be considered as professional advice. It is your responsibility to review the product details and ingredients to ensure they meet your requirements and suitability.

  1. Ordering and Payment:

By placing an order on our website, you are making an offer to purchase the selected products, which is subject to our acceptance.

We reserve the right to refuse or cancel any order at our sole discretion, including due to unavailability of products, pricing errors, or suspicion of fraudulent activity.

Payment for your order is processed through secure payment gateways. By providing your payment information, you authorize us to charge the applicable amount for your order.

  1. Shipping and Delivery:

We strive to process and ship orders promptly. However, delivery times may vary based on your location and other factors beyond our control.

Slouq is not liable for any delays or damages caused by the shipping carrier or due to unforeseen circumstances.

  1. Returns and Exchanges:

Please refer to our separate Return & Exchange Policy for details on returning or exchanging products. 

  1. Intellectual Property:

All content on our website, including images, logos, trademarks, and text, is the property of Slouq and protected by intellectual property laws.

You may not use, reproduce, or distribute any content from our website without our prior written consent.

  1. Privacy Policy:

Your privacy is essential to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  1. Limitation of Liability:

Slouq shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

We do not guarantee specific results from using our hair care products.

  1. Indemnification:

By using our website or products, you agree to indemnify and hold Slouq and its affiliates harmless from any claims, liabilities, damages, or expenses arising from your use of our services.

  1. Modifications to Terms & Conditions:

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.

  1. Governing Law and Jurisdiction:

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Surat, and any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Surat.

Thank you for choosing Slouq - Unlock Your True Hair Potential! If you have any questions or concerns regarding our Terms & Conditions, please contact our customer support team for assistance.